FTB Communications Pvt Ltd

Managed Service Partner

Our Mission


Empowering clients to grow and scale up by becoming their transformative IT infrastructure partner.

Why Us?


Service Excellence

 

Our goal is to exceed our customers expectations. Our mission is to redefine service excellence with best in class solutions.

Accountability

 

We earn our reputation by delivering on what we promised and by taking ownership of our deliverable’s.

Integrity

 

As your strategic long-term partner, we view integrity as the cornerstone of a sustainable and mutually rewarding employee-customer relationship.

A True Partnership

 

Working towards a common goal is key to our success. Working together is how we get there.

Continuous Improvement

 

With our strength of skilled workforce, we can comfortably keep pace with your content needs, no matter the volume.

Innovation

 

We are not afraid of change. We seek it. It is part of our DNA.

What clients say


“Outsourcing my IT needs to FTB Communications Pvt. Ltd. has proved to be extremely valuable. Their execution, coupled with extraordinary customer service and attention to detail, has turned FTB Communications into a trusted partner and a pillar of our business. We were able to realize a 30% reduction in IT infrastructure, primarily driven by 45% gains in IT staff productivity.” 

– IT Manager, Major Payment Gateway Provider in Japan

Infrastructure Support Operations Centre

Our Infrastructure Support Operations Centre (ISOC) not only monitors your IT Infrastructure 24X7, but also provides L1 and L2 Troubleshooting Support and Vendor Interfacing. This enables visibility across your development and operations team and provides high velocity in app management and release cycles.

Our Infrastructure Support Operations Provides:

  • Best in class ITIL processes to maximize
  • Operational efficiency
  • Integrated tools to manage network, server and security monitoring
  • Reduced management overhead
  • Commitment to exceed contractual obligations
  • Laid out by customized Service Level Agreement